An Equifax credit score is a three-digit number used by lenders in Canada to assess an individual's creditworthiness. It is calculated by Equifax Canada, one of the country's two major credit bureaus, based on the information in your Equifax credit report. Canadians can access their Equifax credit report and score at no charge, as required by consumer reporting legislation. Understanding your score and the report behind it is crucial for managing your financial health and securing favourable terms on loans and credit products.
What Is an Equifax Credit Score?
An Equifax credit score is a proprietary numerical model developed by Equifax Canada that predicts how likely you are to pay your bills on time. It is important to understand that you do not have just one universal credit score. Different companies provide various scores, and lenders may use different ones when evaluating your creditworthiness. The score provided directly to you by Equifax is for your own educational use. While it is similar to scores communicated to lenders, third parties will consider other factors beyond the score itself, such as the full details on your credit file and information from your credit application. The score is based on the data within your Equifax Canada credit report, which is proprietary to and maintained by Equifax Canada. When you access your score through Equifax's online platform, it is provided via the myEquifax platform by Equifax Canada in coordination with its U.S. affiliate, Equifax Consumer Services LLC, and your data will be stored in the United States.

How to Get Your Free Equifax Credit Report and Score
Canadian consumer reporting legislation requires that you be able to access your Equifax consumer credit report and score at no charge. There are four main ways to request your free Equifax credit report, each providing the same official document. You can also receive your Equifax credit score through these same channels. It is important to note that under certain circumstances, access to your Equifax credit report may not be available. If you have a paid product subscription and a remedy for a failure to access your report is not available, the product subscription will be cancelled and a full refund will be made.
- Online through Equifax's website or annualcreditreport.com.
- By phone by calling the dedicated system at 1-800-465-7166.
- By mail by sending a written request to Equifax.
- In person at an Equifax office or authorized location.
You can receive your Equifax credit score by mail, by phone, or in person directly from Equifax Canada. Access to your Equifax consumer credit report and score at no charge is required by consumer reporting legislation. Regularly checking your report allows you to review the information that lenders may use. This helps you identify any inaccuracies that could affect your credit score.
Understanding Credit Score Ranges in Canada
Credit scoring models can vary, but Equifax provides general ranges that help consumers understand their standing. These ranges are used by many lenders as a quick reference for risk assessment. However, each financial institution may have its own internal thresholds and lending criteria. Your score is a snapshot of your credit risk at a particular point in time based on the information reported to Equifax. Lenders will also review the detailed information in your credit report before making a final decision. The categories help you gauge where you stand in the eyes of potential creditors.
- A credit score from 660 to 724 is generally considered good.
- A score from 725 to 759 is considered very good.
- A score of 760 and up is considered excellent.
Credit scores from 660 to 724 are generally considered good in Canada. Scores from 725 to 759 are considered very good, and scores of 760 and up are considered excellent. These benchmarks are important for lenders to assess credit risk. Monitoring your score helps you understand how your financial behaviours influence it.

What Information Is in Your Equifax Credit Report
Your Equifax credit score is derived from the information contained in your credit report. The Equifax credit report contains four primary types of information, which together create a comprehensive picture of your credit history. All this data is maintained by Equifax Canada and forms the basis for calculating your credit score. Regularly reviewing these sections helps you verify accuracy and detect potential fraud. Each component is reported by your creditors and other sources, and any errors in these sections can directly impact your calculated credit score.
- Identifying information such as your name, address, date of birth, and Social Insurance Number.
- Credit accounts, also known as tradelines, detailing loans, credit cards, and mortgages.
- Inquiry information showing who has accessed your credit report.
- Other relevant financial data and public records like bankruptcies.
Your Equifax credit report contains four types of information. This includes identifying information and credit accounts, also known as tradelines. Inquiry information is another category in the report. The credit accounts section includes details like payment history, credit limits, and balances.
Paid Credit Monitoring Services from Equifax
Beyond the free annual report, Equifax Canada offers paid subscription products for ongoing credit monitoring and identity protection through its myEquifax platform. These services include features like credit monitoring, alerts, and identity theft protection. The identity theft insurance is underwritten by American Bankers Insurance Company of Florida or its affiliates. For residents of Quebec, this insurance feature is not available for new product purchases, but it is included if you are redeeming a code. The description of the insurance is a summary intended for information purposes only and does not include all terms, conditions and exclusions of the policies.
When signing up for a paid product, you must provide your payment information immediately. Your card is charged the sale price stated upon sign-up, and then the full subscription price is charged for each month you continue. You may cancel at any time, but Equifax does not provide partial month refunds. Only one discounted product is available in a 180-day period, and this is a web-only offer. The terms and conditions note that certain conditions, exclusions, and limitations apply to all products. For details, you must refer to the Terms of Use and your specific product documentation.

Key Considerations and Common Misunderstandings
Several important points are often misunderstood about Equifax credit scores and services. Clarifying these can help you make more informed decisions about accessing and using your credit information. Misunderstandings can lead to incorrect assumptions about how scores are used or the terms of service agreements. Regularly checking your report through the free methods allows you to spot errors or signs of identity theft early without necessarily needing a paid subscription.
- The score you see is for educational purposes. Lenders may use a different score.
- Your data for online services is stored in the United States by Equifax's U.S. affiliate.
- Free access is your legal right, but paid services offer continuous monitoring.
- Identity theft insurance has specific provincial variations, particularly in Quebec.
- Cancellation of paid products is allowed at any time but does not come with partial refunds.
- Your credit report is dynamic and changes as new information is reported.
The Equifax credit report provided under their offers is an Equifax Canada credit report. This report is proprietary to and based on information maintained by Equifax Canada. It is provided via the myEquifax platform by Equifax Canada in coordination with its U.S. affiliate. Understanding these details helps you use your credit information effectively.
Frequently asked questions
How can I get my Equifax credit report for free in Canada?
You can get your free Equifax credit report online, by phone, by mail, or in person. Online access is available through Equifax's website or annualcreditreport.com. You can also call 1-800-465-7166 to request your report. This free access is required by Canadian consumer reporting legislation.
Is the Equifax credit score I see the same one lenders use?
The Equifax credit score provided to you is for your own educational use. It is similar to scores usually communicated to lenders. However, third parties may use a different score when evaluating your creditworthiness. They will also consider items other than your credit score.
What does Equifax's paid credit monitoring cost?
Equifax offers paid products like Equifax Complete Premier. A family plan, Equifax Complete Friends and Family, costs $34.95 per month and covers two adults. Payment information is required upon sign-up, and the card is charged monthly. You may cancel at any time, but no partial month refunds are given.
What is considered a good Equifax credit score in Canada?
Although credit scoring models vary, generally, credit scores from 660 to 724 are considered good in Canada. Scores from 725 to 759 are considered very good, and scores of 760 and up are considered excellent. It is important to remember that you do not have just one credit score, as different companies provide many different scores. The score provided by Equifax is a proprietary model developed by Equifax Canada and is intended for your own educational use. Third parties may use a different score when evaluating your creditworthiness.
Where is my data stored when I use Equifax's online services?
Your data will be stored in the United States. When you access your Equifax credit report and score online through offers on the myEquifax platform, the information is provided by Equifax Canada in coordination with its affiliate, Equifax Consumer Services LLC, which is a United States company. The Equifax credit report provided is an Equifax Canada credit report, which is proprietary and based on information maintained by Equifax Canada. This data storage arrangement applies when using these specific online services.
Are there any differences for residents of Quebec?
Yes, there is a specific difference regarding identity theft insurance for residents of Quebec. This insurance feature is not available for new product purchases made by Quebec residents. However, if a resident of Quebec is redeeming a product code, the identity theft insurance feature will be included. This insurance is underwritten by American Bankers Insurance Company of Florida or its affiliates. For all other aspects, such as accessing a free credit report, Quebec residents have the same rights as other Canadians under consumer reporting legislation.
Sources and further reading
- Consumer Credit Report | Equifax CA equifax.ca
This article explains how things work and is not financial, tax or legal advice. Rules, limits and rates change, so check the current figures with the Canada Revenue Agency, your province or your financial institution before you act.