Cloudbet Review: A Crypto Sportsbook and Casino With Strict Playthrough Rules

01Ownership, Licence and Scale

Cloudbet is operated by Halcyon Super Holdings B.V., a company registered in Curaçao under number 148526. The site holds a licence from the Curaçao Gaming Authority under number OGL/2024/328/0599. According to its terms and conditions, this new CGA licence was issued on 27 May 2025. Public records from the Curaçao regulator show the licence with an issue date of 23 November 2025 and an expiry of 23 May 2026, with a status listed as Assessment in progress as of 2 November 2026. This status is shared by hundreds of other operators in the same registry. Cloudbet has been in operation since 2013, making it one of the older crypto gambling brands. The brand has invested in visibility through sponsorships, including a multi year deal as the official sports betting and online casino partner of the Professional Fighters League announced in January 2025 and a brand ambassador partnership with UFC heavyweight Tom Aspinall announced in June 2026.

02Cryptocurrencies, Deposits and Withdrawals

Cloudbet accepts 29 different cryptocurrencies for deposits and withdrawals. The list includes major coins like Bitcoin, Ethereum, and Litecoin, as well as stablecoins such as USDT and USDC, and newer assets like Solana and Toncoin. The platform does not support Bitcoin Lightning transactions. For Canadian players, there is no option to hold a Canadian dollar balance or make direct fiat withdrawals. The only way to fund an account with Canadian dollars is to use the integrated Swapped service to purchase crypto using Interac, AstroPay, Skrill, or Neteller, which incurs fees from the third party provider. The minimum deposit is not a fixed amount but is determined by the network minimum for each coin, which the help centre states is typically under one US dollar equivalent.

Withdrawals are processed in crypto only. The help centre states most crypto withdrawals are processed instantly once approved, and the homepage claims ninety percent are completed within two minutes. The terms and conditions state withdrawals are typically processed within 24 hours of approval. There are no stated fees from Cloudbet for crypto transactions, but network fees apply. The platform does warn that a handling charge of up to five percent may be applied to deposits and withdrawals under its general terms. Unverified accounts face a daily withdrawal limit of US$2,200, which is lifted after completing Level 2 identity verification.

Cloudbet accepts deposits and withdrawals in 29 cryptocurrencies, including BTC, ETH, USDT, USDC, SOL, LTC, and DOGE. It does not offer a CAD balance or direct fiat withdrawals for Canadian players. Canadians can only use fiat methods like Interac, AstroPay, Skrill, or Neteller through the Swapped service to purchase crypto for use on the site. There is no fixed minimum deposit amount, but each coin network has a small minimum, typically under US$1 equivalent. Most crypto withdrawals are processed instantly once approved, with the homepage claiming 90% are completed within two minutes.

03Bonuses, Rakeback and Key Terms

Cloudbet's primary welcome offer is a 30 day package offering up to US$2,500 in cash rewards. This is not a traditional deposit match bonus. Instead, new players earn rewards through a ten percent casino rakeback on the house edge, daily casino cash drops, weekly sports cash drops, and a final Cash Vault reward. These rewards are paid as cash with no wagering requirements attached to the bonus funds themselves. However, a critical general rule still applies all deposits, and any claimed tips, must be wagered before a withdrawal can be made. The help centre states this playthrough is one hundred percent for unverified accounts and twenty five percent for verified accounts.

The welcome package activates with any amount on the first deposit. The thirty day clock starts at the first bet placed after that deposit. A significant condition involves the Rewards Calendar. According to the terms, parts of each reward are placed into this calendar and must be claimed within 24 hours of unlocking or they are forfeited. After the welcome period, players enter the Cloudbet Rewards loyalty program with eight tiers from Bronze to Blue Diamond. The base rakeback rate drops to five percent of the house edge for most tiers, increasing to ten percent at the Diamond and Blue Diamond levels. The program includes TURBO boosts, daily, weekly, and monthly cash drops, and level up rewards, all paid as cash with no wagering.

Unverified accounts face a lifetime deposit cap and a daily withdrawal limit of US$2,200, which are lifted upon completing Level 2 KYC verification. All deposits must be wagered before a withdrawal is permitted, with a 100% playthrough requirement for unverified accounts that is reduced to 25% for verified accounts. A handling charge of up to 5% may be applied to deposits and withdrawals. The maximum payout for a parlay or accumulator bet is EUR 1,000,000. Welcome Package and loyalty rewards placed in the Rewards Calendar are forfeited if not claimed within 24 hours of unlocking.

• Unverified accounts have a lifetime deposit cap of US$2,200 and a daily withdrawal limit of US$2,200 until Level 2 KYC is completed.
• A handling charge of up to five percent may be applied to deposits and withdrawals.
• Accounts dormant for 12 months can be charged a US$5 monthly maintenance fee.
• Winnings can be withheld and the account closed if KYC is not completed within a set timeframe.
• The maximum payout on a parlay or accumulator bet is EUR 1,000,000.
• Rewards placed in the Rewards Calendar are forfeited if not claimed within 24 hours.

04Casino Games and Provably Fair Originals

Cloudbet hosts over three thousand casino games, including more than two thousand slot titles. Its game library is supplied by major studios such as Evolution, Pragmatic Play, Play'n GO, Nolimit City, and Ezugi. The live casino section is powered primarily by Evolution and Ezugi, offering a full range of live dealer table games. The platform also features a selection of in house developed originals, which are provably fair games. These include Mines, Limbo, Dice, Advance Dice, and Plinko.

The provably fair feature allows players to independently verify the randomness and outcome of each game round. There is no dedicated poker room. The site is accessible via a mobile optimized website, as Cloudbet does not offer a native mobile app. The help centre explicitly warns that any app store or APK applications claiming to be Cloudbet are fake. For Canadian players, all major game providers appear to be accessible, as testing from Calgary and Fredericton IP addresses loaded the site and games normally. The platform supports responsible gambling tools including deposit limits, session cool off periods, self exclusion options, and a casino only exclusion feature.

05Sportsbook and Esports Betting

The Cloudbet sportsbook is a central product, offering pre match and live in play betting on a wide variety of sports. Major markets include football, basketball, tennis, mixed martial arts, baseball, American football, and horse racing. The esports betting section covers popular titles like Counter Strike, Dota 2, League of Legends, and Valorant. The platform offers features like a Bet Builder for creating custom bets and a Whale Mode for high stakes betting.

According to the terms and conditions, the maximum payout on any parlay or accumulator bet is capped at one million euros. The sportsbook is integrated into the same wallet as the casino, allowing players to use their crypto balance across both verticals. The welcome package and ongoing Cloudbet Rewards program include components for sports bettors, such as weekly sports cash drops. The site does not list any specific restrictions on Canadian players accessing the sportsbook, aside from the provincial block on Ontario residents.

06Licence Verification, KYC and Security Record

Cloudbet's licence from the Curaçao Gaming Authority can be verified by clicking the licence seal in the website footer, which links to the regulator's public register. The licence number is OGL/2024/328/0599. Identity verification is optional at sign up. However, the terms and conditions require players to complete KYC once their cumulative deposits reach US$2,200, and Cloudbet may request verification at any time. Level 2 verification, which requires a photo ID, proof of address, and a face check, removes the US$2,200 lifetime deposit cap and the US$2,200 daily withdrawal limit.

The platform has a documented security incident. In August 2024, Cloudbet's newsroom published an announcement titled Sharpening our focus fiat deposits and withdrawals to be discontinued. The article body was geo blocked, but the help centre as of November 2026 confirms that only crypto deposits and withdrawals are available, with fiat usable only to buy crypto via Swapped. On third party review sites, Cloudbet holds a 3.9 out of 5 score on Trustpilot based on 2,684 reviews, and the operator has a paid subscription with the platform. On Casino Guru, it has a Safety Index of 9.2 out of 10. That site notes 39 complaints, with zero open and zero unresolved, and flags that responsible gaming options are limited.

07Availability for Canadian Players

Cloudbet accepts players from Canada, with the specific exception of Ontario. The operator's terms and conditions and help centre jurisdiction article do not list Canada or any of its provinces on their restricted country lists. The block on Ontario players exists because Cloudbet is not registered with iGaming Ontario, the province's regulated market operator. Testing confirmed the site loads normally from IP addresses in Alberta and New Brunswick. However, it is important to note that Cloudbet is not on the Alberta Gaming, Liquor and Cannabis Commission's list of approved operators.

AGLC has stated that unapproved operators must stop accepting wagers from Alberta after 13 October 2026. Canadian players can access customer support in French, as the site and help centre are available in 15 languages including French. The live chat function, however, is in English only according to third party reviews. Players should be aware that Cloudbet operates under a Curaçao licence, which is an offshore jurisdiction. While this allows the site to offer a wide range of cryptocurrencies and games, it means Canadian provincial consumer protection laws and dispute resolution bodies do not have jurisdiction over the operator. All gambling is intended for adults only.

08Who Should Consider Cloudbet and Who Should Look Elsewhere

Cloudbet is a strong fit for Canadian crypto enthusiasts who prioritize fast withdrawals and a comprehensive sportsbook alongside casino games. Players comfortable with a wide selection of 29 cryptocurrencies, including stablecoins on multiple networks like Solana and TON, will find its cashier flexible. The welcome package and loyalty rewards, paid as cash with no bonus wagering, offer clear value for regular players who maintain consistent betting volume. The site also suits those seeking provably fair games and a long established operator with a track record dating back to 2013. Canadian players outside of Ontario who are not concerned by the lack of direct Canadian dollar banking may find it a viable option.

Cloudbet is not a good choice for players who prefer straightforward bonus terms or who are sensitive to playthrough rules. The requirement to wager deposits one hundred percent before any withdrawal, even on non bonus funds, is a significant constraint. Players who want to use Canadian dollars directly or who require a native mobile app should look elsewhere. Ontario residents cannot legally use the site. Those who prefer to avoid offshore licences or who are in provinces like Alberta where the regulator has instructed players to use only approved operators should consider their local regulated alternatives.

09Important terms

• !Unverified accounts are capped at US$2,200 in lifetime deposits and US$2,200 in daily withdrawals until Level 2 KYC (help centre 'What are Cloudbet's verification levels'; T&C 21.1.5)
• !Deposits must be wagered before withdrawal: 100% playthrough, reduced to 25% for verified accounts in the help centre (T&C 8.8)
• !A handling charge of up to 5% may be applied to deposits and withdrawals (T&C 7.1.10)
• !After 12 months without activity the account can be classed as dormant and charged a US$5 monthly fee (T&C 7.1.11.1)
• !Welcome Package and loyalty rewards placed in the Rewards Calendar are forfeited if not claimed within 24 hours of unlocking (T&C 8.4.3.5)
• !Winnings can be withheld and the account closed if KYC is not completed within the timeframe Cloudbet sets (T&C 11.1)
• !Maximum parlay or accumulator payout is EUR 1,000,000 (T&C 13.4)

10Pros and cons

11The 20 checks

The Proof score of 8.8 comes from these 20 checks, read on Cloudbet's own terms, help centre and licence register. In each group the share of checks passed counts (not-applicable checks are left out), and the four groups are weighted: licence and owner 25%, cashier 30%, terms 25%, safety and track record 20%.

12Frequently asked questions

13Sources

1. Cloudbet homepage (footer, operator and licence) cloudbet.com
2. Cloudbet Terms and Conditions (last updated 30 Sep 2026) cloudbet.com
3. Cloudbet Help Centre: In which jurisdictions is Cloudbet not available? cloudbet.com
4. Cloudbet Help Centre: What currencies are accepted on Cloudbet? cloudbet.com
5. Cloudbet Help Centre: Which payment methods does Cloudbet accept? cloudbet.com
6. Cloudbet Help Centre: How to buy crypto with Swapped on Cloudbet cloudbet.com
7. Cloudbet Help Centre: Is there a minimum deposit required? cloudbet.com

Spotted an outdated term? The facts were read on 2026-11-11; terms change often.

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